Privacy Policy

Last updated: 10 January 2025

1. Information of the Data Controller

ADA Montgo Services SL, operating as Montgó Services (hereinafter, “we” or “the company”), with a registered office at Ctra de Jesús Pobre 5A, Jávea, 03730, is responsible for the processing of personal data provided by users through the website montgoservices.com (hereinafter, “the website”).

For any queries related to this privacy policy or the processing of your personal data, you can contact us at:

Email: info@montgoservices.com

Phone: 605917061

Postal address: Ctra de Jesús Pobre 5A, Jávea, 03730

2. Data We Collect

2.1 Data Provided Directly by the User

  • Contact information (name, email, phone) when you use our contact form.
  • Information you voluntarily provide through communications with us.

2.2 Data Collected Automatically

Through Google Analytics and cookies, we collect:

  • IP address
  • Browser and device type
  • Pages visited and time spent
  • Approximate geographical location
  • Browsing behaviour on our website

3. Purposes of Data Processing

We process your personal data for the following purposes:

  • To manage your queries and requests
  • To improve our website and services through the analysis of usage data
  • To comply with our legal obligations
  • To send marketing communications (only if you have given explicit consent)

4. Legal Basis for Processing

Our data processing is based on:

  • Your consent for the use of analytical cookies and the sending of marketing communications
  • Legitimate interest in improving our services
  • Legal obligation to comply with fiscal and legal requirements
  • Execution of a contract when you use our services

5. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC (“Google”). Google Analytics uses cookies to help us analyse user behaviour on the website.

The information generated by the cookie about your use of the website will be transmitted and stored by Google on servers located in the United States. Google will use this information on our behalf to prepare reports on website activity and provide other services related to website activity and Internet usage.

You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by:

6. Retention Period

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, unless you request its deletion, and for the time required to comply with our legal obligations.

7. Data Recipients

Your personal data may be shared with:

  • Google LLC, as a provider of analytics services
  • Service providers necessary for the operation of the website
  • Competent authorities when there is a legal obligation

We do not transfer data outside the European Economic Area, except for those made through Google Analytics, which are carried out with the appropriate safeguards established under the GDPR.

8. User Rights

You can exercise your rights to:

  • Access
  • Rectification
  • Deletion
  • Limitation of processing
  • Data portability
  • Opposition to processing
  • Withdraw consent

To exercise these rights, you can contact us at info@montgoservices.com, attaching a copy of your ID or an equivalent identification document.

You also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe the processing does not comply with current regulations.

9. Security Measures

We have implemented appropriate technical and organisational measures to ensure an adequate level of security in relation to the risk of processing your personal data.

10. Changes to the Privacy Policy

We reserve the right to modify this privacy policy as necessary. If any changes are made, we will notify you through the website and, if the changes are significant, by email to registered users.

11. Applicable Legislation

This privacy policy is governed by Spanish and European data protection legislation, particularly:

  • Regulation (EU) 2016/679 (General Data Protection Regulation)
  • Organic Law 3/2018 on Personal Data Protection and the Guarantee of Digital Rights
  • Law 34/2002 on Information Society Services and Electronic Commerce